Automotive Parts Pro: Expert DIY Support & Sales

Advance Auto Parts Inc.; Lancaster (SC); On-site; USD 32,000 - 52,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support DIY customers with expert knowledge of parts, systems, and store operations.

You will handle in-store and phone inquiries, perform services like battery installation and wiper replacements, and assist with inventory and service quality. The role demands strong communication, reliable stocking, and ability to work varied shifts including weekends.

Qualifications

• Experience in automotive parts and sales in a retail environment.
• Ability to assist customers with technical questions and product recommendations.
• Familiarity with inventory processes and store operations.

Responsibilities

• Facilitate selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs.
• Ensure high standards of customer service and store appearance.

Skills

Customer service

Communication

Sales

Diagnostics

Problem solving

Time management

Education

ASE certification (preferred)

Tools

POS systems

Parts lookup systems

Microsoft Excel

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support DIY customers with expert knowledge of parts, systems, and store operations.

You will handle in-store and phone inquiries, perform services like battery installation and wiper replacements, and assist with inventory and service quality. The role demands strong communication, reliable stocking, and ability to work varied shifts including weekends.