Automotive Parts Pro: Expert DIY Support & Service

Advance Auto Parts Inc.; Kentucky; On-site; USD 30,000 - 42,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced DIY sales with expert knowledge of store systems, parts and automotive diagnostics.

This full-time role involves driving excellent customer service and equipment operation. You will handle parts identification, sources, and DIY services like battery installations, wiper installs, and service recommendations, while meeting sales goals.

Qualifications

• 3-5 years of prior automotive parts experience.
• Must have a valid driver's license.
• English communication required; Spanish a plus.
• Ability to read and interpret safety rules, manuals, catalogs.

Responsibilities

• Facilitate selling experience for DIY customers in-store and by phone.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery testing and installation of wipers, etc.

Skills

Customer service

Parts lookup

Automotive knowledge

Troubleshooting

Sales skills

Inventory management

POS operations

Education

ASE Certification Preferred

Tools

POS systems

Microsoft Excel

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced DIY sales with expert knowledge of store systems, parts and automotive diagnostics.

This full-time role involves driving excellent customer service and equipment operation. You will handle parts identification, sources, and DIY services like battery installations, wiper installs, and service recommendations, while meeting sales goals.