Automotive Parts Pro: Expert DIY Support

Advance Auto Parts; Coal Run (PA); On-site; USD 32,000 - 48,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to support advanced DIY customer sales and services. The role requires expert knowledge of store systems, parts, and automotive diagnostics, with responsibilities spanning in-store and phone interactions.

The position emphasizes high-quality customer service, efficient parts lookup, and accurate inventory management while performing duties such as battery testing and installation. ASE preferred but not required.

Qualifications

• Knowledge of store systems, automotive parts, and DIY services.
• Ability to read and interpret safety rules, maintenance instructions, and parts catalogs.
• Must have a valid driver’s license.
• ASE certification preferred but not required.

Responsibilities

• Facilitate selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.

Skills

Customer service

Sales skills

Parts knowledge

Inventory systems

Microsoft Word/Excel

Communication

Diagnostics equipment

Advanced problem solving

Parts lookup systems

Safety awareness

Education

Driver's license

ASE Certification preferred

Tools

POS systems

Parts lookup systems

Microsoft Excel

Job description

Advance Auto Parts is seeking a Retail Parts Pro to support advanced DIY customer sales and services. The role requires expert knowledge of store systems, parts, and automotive diagnostics, with responsibilities spanning in-store and phone interactions.

The position emphasizes high-quality customer service, efficient parts lookup, and accurate inventory management while performing duties such as battery testing and installation. ASE preferred but not required.