Automotive Parts Pro: Advanced DIY Support & Service

Advance Auto Parts Inc.; United States; On-site; USD 32,000 - 52,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro to deliver expert DIY support, advanced parts knowledge, and proficiency with store systems. This full-time role emphasizes accuracy in parts identification, ability to source from multiple channels, and high-quality customer service.

The position requires ASE readiness or equivalent, a valid driver’s license, and the ability to work a schedule including evenings and weekends. Excellent communication skills are essential.

Qualifications

• Excellent communication and customer service skills.
• Strong knowledge of automotive parts and systems.
• Experience with store inventory and POS systems.
• Ability to source parts from multiple channels and fulfill orders.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and wiper installs.
• Maintain high standards of customer service and store appearance.
• Handle key holder responsibilities such as opening/closing duties.

Skills

Friendly communication

Parts lookup

Stock parts

Inventory systems

Automotive systems knowledge

POS systems

Testing/diagnostic equipment

Advanced selling

Sourcing/part lookup

Team safety/organization

Education

Valid driver's license

ASE P2 certification preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro to deliver expert DIY support, advanced parts knowledge, and proficiency with store systems. This full-time role emphasizes accuracy in parts identification, ability to source from multiple channels, and high-quality customer service.

The position requires ASE readiness or equivalent, a valid driver’s license, and the ability to work a schedule including evenings and weekends. Excellent communication skills are essential.