Automotive Parts Pro: Advanced DIY Support & Service

Advance Auto Parts Inc.

United States

On-site

USD 32,000 - 52,000

Full time

15 hours ago
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Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro to deliver expert DIY support, advanced parts knowledge, and proficiency with store systems. This full-time role emphasizes accuracy in parts identification, ability to source from multiple channels, and high-quality customer service.

The position requires ASE readiness or equivalent, a valid driver’s license, and the ability to work a schedule including evenings and weekends. Excellent communication skills are essential.

Qualifications

  • Excellent communication and customer service skills.
  • Strong knowledge of automotive parts and systems.
  • Experience with store inventory and POS systems.
  • Ability to source parts from multiple channels and fulfill orders.

Responsibilities

  • Provide GAS2 selling experience for DIY customer visits and calls.
  • Achieve personal/store sales goals and service objectives.
  • Manage DIY services including battery installation and wiper installs.
  • Maintain high standards of customer service and store appearance.
  • Handle key holder responsibilities such as opening/closing duties.

Skills

Friendly communication
Parts lookup
Stock parts
Inventory systems
Automotive systems knowledge
POS systems
Testing/diagnostic equipment
Advanced selling
Sourcing/part lookup
Team safety/organization

Education

Valid driver's license
ASE P2 certification preferred

Tools

Microsoft Word
Microsoft Excel

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro to deliver expert DIY support, advanced parts knowledge, and proficiency with store systems. This full-time role emphasizes accuracy in parts identification, ability to source from multiple channels, and high-quality customer service.

The position requires ASE readiness or equivalent, a valid driver’s license, and the ability to work a schedule including evenings and weekends. Excellent communication skills are essential.

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