Automotive Parts Pro: Expert DIY & Customer Solutions

Advance Auto Parts Inc.; Forest City (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Advance Auto Parts Inc. in Forest City, NC is seeking a Retail Parts Pro to deliver expert DIY parts guidance, perform battery installs, wiper replacements, and other services while meeting store sales goals.

The role requires strong product knowledge, customer service excellence, and the ability to work days, evenings, and weekends. ASE certification is preferred, a valid driver’s license is required, and prior automotive parts experience is valued.

Qualifications

• Good knowledge of automotive systems and parts.
• Excellent communication with customers and peers.
• Able to read safety rules and maintenance instructions.

Responsibilities

• Provide GAS2 selling experience for DIY customers and calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and wiper installs.

Skills

GAS2 selling experience

Customer service

Parts knowledge

Diagnostic equipment use

English language

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

POS systems

Job description

Advance Auto Parts Inc. in Forest City, NC is seeking a Retail Parts Pro to deliver expert DIY parts guidance, perform battery installs, wiper replacements, and other services while meeting store sales goals.

The role requires strong product knowledge, customer service excellence, and the ability to work days, evenings, and weekends. ASE certification is preferred, a valid driver’s license is required, and prior automotive parts experience is valued.