Automotive Parts Pro: DIY Expert & Customer Solutions

Advance Auto Parts Inc.; United States; On-site; USD 42,000 - 56,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to deliver expert parts knowledge and exceptional customer service in a busy DIY-focused store. You will assist customers, perform battery/wiper services, and operate inventory and POS systems to fulfill daily sales goals.

The role requires automotive parts experience, strong communication skills, and the ability to read catalogs. ASE certification at least prepared is preferred, with full-time hours including some weekends.

Qualifications

• 3–5 years of automotive parts experience and proven sales ability.
• Must have valid driver’s license; ASE certification preferred.
• Strong knowledge of auto parts, systems and diagnostics.
• Read and interpret parts catalogs and safety instructions.

Responsibilities

• Provide GAS2 selling experience for DIY customers in store and by phone.
• Meet sales goals and service objectives daily and weekly.
• Manage DIY services such as battery and wiper installations.
• Maintain high customer service standards and store appearance.

Skills

GAS2 selling

Part lookup

Diagnostic equipment

Customer service

Communication skills

Inventory management

Microsoft Excel

ASE P2 readiness

Education

ASE certification preferred

Tools

POS system

Parts lookup systems

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to deliver expert parts knowledge and exceptional customer service in a busy DIY-focused store. You will assist customers, perform battery/wiper services, and operate inventory and POS systems to fulfill daily sales goals.

The role requires automotive parts experience, strong communication skills, and the ability to read catalogs. ASE certification at least prepared is preferred, with full-time hours including some weekends.