Automotive Parts Pro: DIY Services & Expert Support

Advance-Auto-Parts; Red Springs (NC); On-site; USD 32,000 - 52,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to deliver an expert DIY shopping experience, leveraging strong vehicle knowledge and part lookup skills. You will guide customers, perform services, and help maintain a clean, safe store environment.

You should be able to work into evenings and weekends, with proficiency in POS systems and parts catalogs. ASE certification is preferred, along with a valid driver's license.

Qualifications

• Excellent customer service and communication skills.

Responsibilities

• Facilitate selling experience for DIY customers and phone inquiries.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services such as battery installation, testing, and wiper installs.
• Maintain store appearance and safety.
• Perform key holder duties (opening/closing, task assignment).
• Assist in inventory processes including cycle counts and back stock.

Skills

Friendly communication

Parts lookup

Stock parts

Inventory systems

Sales skills

DIY services

Diagnostic equipment

Organization

English (Spanish a plus)

Education

Driver's license

ASE certification preferred

General education (high school or equivalent)

Tools

POS systems

Parts lookup tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts is seeking a Retail Parts Pro to deliver an expert DIY shopping experience, leveraging strong vehicle knowledge and part lookup skills. You will guide customers, perform services, and help maintain a clean, safe store environment.

You should be able to work into evenings and weekends, with proficiency in POS systems and parts catalogs. ASE certification is preferred, along with a valid driver's license.