Automotive Parts Pro: DIY Expert & Customer Solutions

Advance Stores Company Inc (500); United States; On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health and wellness benefits

Job summary

Advance Auto Parts is seeking a Retail Parts Pro in the United States to deliver expert automotive parts knowledge and high-quality DIY customer service. The role covers advanced identification, troubleshooting, and sourcing from multiple channels, including special orders and second sources.

The position is full-time and involves key holder duties, inventory support, and ensuring store standards. ASE certification is preferred but not required, with a strong emphasis on accuracy and customer

Qualifications

• 3–5 years of prior automotive parts experience.
• Proven sales ability with experience fulfilling customer transactions.
• Familiar with parts catalogs and inventory processes.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.

Skills

Automotive parts knowledge

Sales experience

Parts lookup systems

Customer service

ASE certification

Excel

Education

Valid driver's license

ASE certification preferred

Tools

POS systems

Inventory systems

Job description

Advance Auto Parts is seeking a Retail Parts Pro in the United States to deliver expert automotive parts knowledge and high-quality DIY customer service. The role covers advanced identification, troubleshooting, and sourcing from multiple channels, including special orders and second sources.

The position is full-time and involves key holder duties, inventory support, and ensuring store standards. ASE certification is preferred but not required, with a strong emphasis on accuracy and customer