Automotive Parts Pro: DIY Expert & Customer Solutions

Advance Auto Parts Inc.; United States; On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health benefits program

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY customer services and part identification in a fast-paced retail environment. The role emphasizes expert store system knowledge, parts lookup, and high customer service standards.

The position requires 3–5 years of automotive parts experience and a valid driver's license. ASE certification is preferred, with opportunities to advance through inventory management and sales performance while working flexible daytime and

Qualifications

• 3–5 years of automotive parts experience
• Must have a valid driver’s license
• ASE certification preferred but not required
• Ability to read and interpret parts catalogs and safety instructions
• Strong customer service and communication skills

Responsibilities

• Provide GAS2 selling experience for DIY customers in-store and by phone
• Achieve personal and store sales goals and service objectives
• Manage DIY services including battery installations and wiper installs
• Maintain high store appearance and customer service standards
• Perform key holder duties: safety, opening/closing, and task assignments
• Assist in inventory processes and stock parts as needed
• Use parts lookup systems and inventory software effectively

Skills

Customer service

Communication

Teamwork

Attention to detail

English proficiency

Education

Valid driver's license

ASE certification preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY customer services and part identification in a fast-paced retail environment. The role emphasizes expert store system knowledge, parts lookup, and high customer service standards.

The position requires 3–5 years of automotive parts experience and a valid driver's license. ASE certification is preferred, with opportunities to advance through inventory management and sales performance while working flexible daytime and