Automotive Parts Pro: DIY Expert & Customer Solutions

Advance Stores Company Inc (500); United States; On-site; USD 22,000 - 30,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro in the United States to support advanced DIY business functions. The role requires expert knowledge of store systems, parts and automotive knowledge, and the ability to source parts from multiple channels.

This full-time position emphasizes sales excellence and customer service. Responsibilities include assisting customers in-store and over the phone, performing DIY services, and maintaining store standards.

Qualifications

• 3–5 years of automotive parts experience
• Proven sales ability with customer transactions
• Valid driver’s license required

Responsibilities

• Provide parts sales and customer service for DIY customers in-store and over the phone
• Achieve personal and store sales goals and service objectives
• Manage DIY services such as battery installation, testing, and wiper installations
• Maintain high standards of customer service and store appearance
• Assist in inventory processes and general store duties

Skills

Customer service

Parts lookup

Diagnostic ability

Communication

Education

High school diploma or equivalent

ASE certification preferred

Tools

POS systems

Parts lookup systems

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro in the United States to support advanced DIY business functions. The role requires expert knowledge of store systems, parts and automotive knowledge, and the ability to source parts from multiple channels.

This full-time position emphasizes sales excellence and customer service. Responsibilities include assisting customers in-store and over the phone, performing DIY services, and maintaining store standards.