Automotive Parts Pro: DIY Expert & Customer Solutions

Advance Stores Company Inc (500); United States; On-site; USD 36,000 - 48,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to support advanced DIY services and automotive parts sales. The role emphasizes expert store systems knowledge, parts identification, and high-quality customer service.

The position requires prior automotive parts experience, ASE certification preference, and availability for varied days, evenings, and weekends. Valid driver's license is preferred. Full-time employment with routine store duties and safety responsibilities.

Qualifications

• 3–5 years of prior automotive parts experience.
• Ability to source from multiple channels (special order, FDO, second source).
• Ability to read and interpret safety rules, parts catalogs and manuals.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery installation and wiper installs.
• Ensure high standards of customer service and store appearance.
• Perform key holder duties including safety, opening/closing tasks.
• Assist in inventory processes and back stock management.

Skills

GAS2 selling

Customer service

Parts lookup

POS systems

Inventory systems

Diagnostic equipment

ASE P2 certification

English proficiency

Education

ASE certification preferred

Valid driver’s license

Tools

POS systems

Parts lookup systems

MS Word / Excel

Job description

Advance Auto Parts is seeking a Retail Parts Pro to support advanced DIY services and automotive parts sales. The role emphasizes expert store systems knowledge, parts identification, and high-quality customer service.

The position requires prior automotive parts experience, ASE certification preference, and availability for varied days, evenings, and weekends. Valid driver's license is preferred. Full-time employment with routine store duties and safety responsibilities.