Automotive Parts Pro | Customer-Driven Retail Expert

NAPA Auto Parts; Tucson (AZ); On-site; USD 32,000 - 39,000; Full time

Job summary

NAPA Auto Parts in Tucson, AZ is seeking a Store Associate to be the primary contact for customers in-store. You will provide automotive parts solutions, assist both retail and wholesale customers, and contribute to store performance through product knowledge, responsiveness, and friendly service.

You will operate POS and inventory tools, maintain accurate records, engage customers to build loyalty, and support teammates in busy conditions.

Qualifications

• High School Diploma or GED is required.
• Valid Driver's License is required.
• Strong communication and interpersonal skills are essential.
• Customer-focused mindset with listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Contribute to efficient logistics and fulfillment operations.

Skills

Customer service

Communication

Interpersonal skills

Problem solving

Willingness to learn

Education

High School Diploma or GED

Job description

NAPA Auto Parts in Tucson, AZ is seeking a Store Associate to be the primary contact for customers in-store. You will provide automotive parts solutions, assist both retail and wholesale customers, and contribute to store performance through product knowledge, responsiveness, and friendly service.

You will operate POS and inventory tools, maintain accurate records, engage customers to build loyalty, and support teammates in busy conditions.