Auto Parts Store Specialist — Customer Solutions & Engagement

NAPA; Plainfield (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

NAPAStore seeks a customer-focused associate to provide automotive parts solutions for retail and wholesale customers. You will use product knowledge to assist customers, support team members, and process transactions efficiently in a fast-paced store environment.

Responsibilities include inventory control, order fulfillment, and building customer loyalty through responsive service and proactive communication.

Qualifications

• High School Diploma or GED required.
• Valid Driver’s License required.
• Strong communication and customer service skills.
• Willingness to learn automotive parts and technology systems.
• Experience in automotive, retail, or parts environment preferred.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate POS and inventory systems accurately.
• Maintain high energy and customer focus in a fast-paced store environment.
• Assist with inventory control and stock management.

Skills

Customer service

Communication

Interpersonal skills

Problem solving

Willingness to learn

Education

High School Diploma or GED

ASE Certification

Tools

POS systems

Inventory/catalog tools

Delivery management systems

Job description

NAPAStore seeks a customer-focused associate to provide automotive parts solutions for retail and wholesale customers. You will use product knowledge to assist customers, support team members, and process transactions efficiently in a fast-paced store environment.

Responsibilities include inventory control, order fulfillment, and building customer loyalty through responsive service and proactive communication.