Automotive Parts Pro & Customer Champion

NAPA; Bristol (CT); On-site; USD 21,000 - 28,000; Full time

Job summary

NAPA in Bristol, CT seeks a Store Pro to serve as the primary contact for customers, delivering high-quality automotive parts solutions and a superior shopping experience.

You will support both retail and wholesale customers, deploy product knowledge for conversions and upsell, and help with inventory and order fulfillment in a fast-paced store. Excellent communication and reliability are essential.

Qualifications

• High school diploma or GED is required.
• Valid driver's license and reliable transportation.
• Excellent communication and customer service skills.

Responsibilities

• Provide accurate automotive parts solutions to customers (retail and wholesale).
• Deliver a consistently positive and engaging customer experience.
• Operate POS and inventory/catalog systems efficiently.
• Assist with inventory control, receiving, stocking, and cycle counts.
• Build relationships to drive loyalty and repeat business.
• Support store operations and logistics as needed.

Skills

Strong communication

Customer-focused

Problem-solving

Willingness to learn

Team player

Education

High School Diploma or GED

Tools

POS systems

Inventory/catalog tools

Delivery management systems

Job description

NAPA in Bristol, CT seeks a Store Pro to serve as the primary contact for customers, delivering high-quality automotive parts solutions and a superior shopping experience.

You will support both retail and wholesale customers, deploy product knowledge for conversions and upsell, and help with inventory and order fulfillment in a fast-paced store. Excellent communication and reliability are essential.