Automotive Parts & Customer Care Pro

Genuine Parts Company; Tooele (UT); On-site; USD 27,000 - 42,000; Full time

Job summary

Genuine Parts Company (NAPA) is seeking a customer-focused associate to assist both retail and wholesale customers with automotive parts solutions. You will use product knowledge to ensure accurate parts identification, deliver a positive customer experience, and support fast-paced store operations.

Responsibilities include operating POS and catalog tools, maintaining inventory accuracy, and building relationships to drive loyalty. A valid driver’s license is preferred and teamwork is essential.

Qualifications

• High School Diploma or GED required.
• Valid Driver’s License preferred.
• Strong communication and interpersonal skills.
• Customer-focused mindset with problem-solving abilities.

Responsibilities

• Provide automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive customer experience in a fast-paced store.
• Operate POS and inventory/catalog systems accurately.
• Assist with inventory control and cycle counts.
• Support store operations and drive customer loyalty.

Skills

Customer service

Communication

Problem solving

Teamwork

Education

High School Diploma or GED

Tools

POS systems

Inventory/catalog tools

Job description

Genuine Parts Company (NAPA) is seeking a customer-focused associate to assist both retail and wholesale customers with automotive parts solutions. You will use product knowledge to ensure accurate parts identification, deliver a positive customer experience, and support fast-paced store operations.

Responsibilities include operating POS and catalog tools, maintaining inventory accuracy, and building relationships to drive loyalty. A valid driver’s license is preferred and teamwork is essential.