Automotive Parts Manager

The Gossett Group; Memphis (TN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Team oriented environment

Advancement opportunities

Paid vacation

401(k) with company match

Medical Insurance

Dental Insurance

Vision Insurance

Life and Disability Coverage

Employee car purchase program

Wellness program

Job summary

Gossett Motor Cars in Memphis, TN seeks an experienced Automotive Parts Manager to lead one of our largest parts departments. The role coordinates with service and retail operations to stock, price, and fulfill parts efficiently.

Responsibilities include managing inventory, assisting customers, reviewing shop estimates for accuracy, and ensuring proper billing on service orders. Join a team with growth potential and comprehensive benefits.

Qualifications

• Excellent communication and customer service skills.
• Professional image and demeanor.
• Organized and detailed-oriented.
• Ability to multi-task in a fast paced environment.

Responsibilities

• Assists customers in selecting required parts in a friendly, professional manner.
• Informs customers of companion part requirements and specials.
• Answers phone calls, providing price quotes and information.
• Reviews body shop estimates to ensure correct parts and pricing.
• Oversees pulling and filling orders from stock.
• Locates out-of-stock parts from outside sources and orders when needed.
• Notifies stakeholders when special ordered parts arrive.
• Follows up on back-ordered parts and replenishes inventory daily.
• Ensures internal requests for parts are billed on service repair orders.

Skills

Communication skills

Customer service

Organized

Detail-oriented

Multitasking

Job description

Gossett Motor Cars

One of the largest Automotive Dealer Groups in West Tennessee is seeking a talented professional individual with the ambition and aptitude to become part of our dealer group. We will provide the tools to succeed in a fast-paced work force, with incentives and further job opportunities.

Job Summary

Gossett Motor Cars is seeking a experienced Automotive Parts Manager to join our team and manager one of our largest parts department.

A Parts Manager oversees the parts department operation and works with the service departments and retail parts operation. Duties performed by parts managers include monitoring purchasing trends, managing inventory and reordering parts as needed; at all times, they must ensure that inventory is sufficiently stocked to meet customer needs. They oversee staff to insures that customers are handled in a timely and professional manner.

Responsibilities

• Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
• Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line
• Answers phone calls, providing price quotes and other information
• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate
• Oversees pulling and filling orders from stock
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary
• Notifies all necessary parties when special ordered parts have been received
• Follows up on back-ordered parts and replenishes assigned inventory daily
• Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required
• Makes sure all internal requests for parts are billed on service repair order

Qualifications

• Must have excellent communication and customer service skills
• Must be able to maintain a professional image and demeanor
• Must be organized and detailed-oriented
• Ability to multi-task in a fast paced environment

Gossett Motor Cars Benefits:

• Team oriented environment
• Advancement opportunities
• Paid vacation
• 401(k) with company match
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Coverage
• Employee car purchase program
• Wellness program