Automotive Parts Lead & Customer Expert

Radius Recycling, Inc.; Lynnwood (PA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental & vision plans

401k with company match

Paid time off starting with first pay

Job summary

Radius Recycling, Inc. is seeking a Retail Sales Lead to support the Store Management Team by delivering exceptional customer service and guiding team members in daily tasks and priorities.

You will be a knowledgeable in‑store resource, helping customers with complex questions about automotive parts and ensuring safety and policy compliance. The role includes hands‑on mentorship, training, and supervision support during high‑traffic periods, with benefits such as medical, dental, and vision

Qualifications

• Experience supporting customers directly and guiding less‑experienced team members.
• Experience handling customer payments across multiple payment methods.
• Proficiency in Microsoft Office Suite and email applications.
• Ability to work a flexible retail schedule—including weekends, holidays, occasional overtime—and to support nearby store locations as assigned by management.
• Ability to read, write, and communicate clearly and professionally in English.

Responsibilities

• Promote operational excellence and exceptional customer service.
• Provide hands‑on training and mentorship to team members on product knowledge.
• Maintain safety standards and company policies across shifts.
• Assist supervisors and managers with daily reports and tasks.
• Support store operations during peak times and high-traffic periods.

Skills

Customer service excellence

Conflict resolution

Team guidance

Retail operations knowledge

English literacy

Tools

Microsoft Office

Job description

Radius Recycling, Inc. is seeking a Retail Sales Lead to support the Store Management Team by delivering exceptional customer service and guiding team members in daily tasks and priorities.

You will be a knowledgeable in‑store resource, helping customers with complex questions about automotive parts and ensuring safety and policy compliance. The role includes hands‑on mentorship, training, and supervision support during high‑traffic periods, with benefits such as medical, dental, and vision