Automotive Parts Lead & Customer Experience Coach

Pacific-Car-Crushing; Rancho Cordova (CA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401k with company match

Paid time off from first check

Job summary

Radius Recycling Industries, Inc. seeks a Retail Sales Lead to support the Store Management Team by delivering excellent customer service, promoting safety, and guiding team members in daily tasks. The role uses automotive parts knowledge to assist customers and provide hands-on training.

The position requires a proactive, solutions-oriented attitude with weekend/peak-time availability. The company offers medical, dental and vision coverage, 401(k) with company match, and paid time off from the

Qualifications

• Customer-service experience and ability to guide peers.
• Experience handling payments across multiple methods.
• Proficiency with Microsoft Office and email apps.
• Flexible retail schedule including weekends and holidays.
• Strong written and spoken English communication.

Responsibilities

• Demonstrate and reinforce safety and environmental standards.
• Lead on-the-job training and provide mentorship to team members.
• Set clear expectations and communicate changes in procedures.
• Lead training to improve parts-identification techniques and product knowledge.
• Assist with store operations and customer concerns as needed.

Skills

Customer service

Mentoring teammates

Written and spoken English

Flex retail schedule

Spanish (preferred)

Tools

Microsoft Office Suite

Email applications

Job description

Radius Recycling Industries, Inc. seeks a Retail Sales Lead to support the Store Management Team by delivering excellent customer service, promoting safety, and guiding team members in daily tasks. The role uses automotive parts knowledge to assist customers and provide hands-on training.

The position requires a proactive, solutions-oriented attitude with weekend/peak-time availability. The company offers medical, dental and vision coverage, 401(k) with company match, and paid time off from the