Automotive Parts | Front Counter Associate

Southern Tire Mart; Hattiesburg (MS); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Southern Tire Mart in Hattiesburg, MS is seeking an Automotive Parts Front Counter Associate to assist walk-in and phone customers with parts purchases, using catalogs and vehicle info to identify parts and price accurately.

You will prepare quotes, process orders and invoices, handle payments and returns, place special orders, and keep the parts department stocked and organized while working closely with the team.

Qualifications

• Experience in dealership parts department or automotive parts store.
• Strong communication and customer service abilities.
• Basic computer skills and ability to learn catalog/ordering systems.
• Experience with Tekion or dealership management system is a plus.

Responsibilities

• Assist walk-in and phone customers with parts purchases.
• Use electronic catalogs and vehicle information to identify parts and provide accurate pricing and availability.
• Prepare quotes, process orders and invoices, and handle payments, returns, and core transactions.
• Place and track special orders, notify customers when parts arrive, and communicate order updates or delays.
• Help with stocking, inventory checks, and maintaining a clean, organized parts department while working closely with the team.

Skills

Customer service

Communication skills

Multi-tasking

Reliability

Tools

Tekion

Dealership management software

Job description

Automotive Parts | Front Counter Associate

Job Category: Dealership Service

Requisition Number: AUTOM004581

• Posted : October 19, 2026
• Full-Time
• On-site

Locations

Showing 1 location

HATTIESBURG, MS 39402, USA

Description

Job type: Full-time (In person)

Pay: $30,000–$40,000 per year

Schedule: Monday–Friday, 7:00 a.m.–6:00 p.m., plus one Saturday per month

Responsibilities

Assist walk-in and phone customers with automotive parts and accessory purchases.

Use electronic parts catalogs and vehicle information to identify the correct parts and provide accurate pricing and availability.

Prepare quotes, process orders and invoices, and handle payments, returns, and core transactions according to dealership procedures.

Place and track special orders, notify customers when parts arrive, and communicate order updates or delays.

Help with stocking, inventory checks, and maintaining a clean, organized parts department while working closely with the rest of the team.

Qualifications

Previous experience in a dealership parts department or automotive parts store is preferred. Customer service or retail sales experience is also helpful.

Candidates should have strong communication skills, reliable attendance, and the ability to handle multiple customer requests while keeping orders accurate. Basic computer skills and a willingness to learn our parts catalogs and ordering systems is important. Experience with Tekion or another dealership management system is a plus.

401(k)

Health insurance

Life insurance

Paid time off

Vision insurance

Work Location:

Equal Opportunity Employer
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