Automotive Parts Expert – DIY Support & Service

Advance Auto Parts; Lehigh Acres (FL); On-site; USD 32,000 - 52,000; Full time

Job summary

Advance Auto Parts in Lehigh Acres, Florida seeks a Retail Parts Pro to support DIY customers with expert parts knowledge, store systems, and car diagnostics. The role is full time and focused on delivering excellent service and accurate parts identification.

You will handle sales, battery/wiper services, inventory tasks, and occasional open/close duties as a key holder, with weekend flexibility and a drive to help customers get back on the road.

Qualifications

• 3–5 years of prior automotive parts experience.
• Proven sales ability with past customer transactions.
• Must have a valid driver’s license.
• ASE Certification preferred, but not required.
• Ability to work days, evenings, and weekends.

Responsibilities

• Facilitate selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Friendly communication

Customer service

Parts locating

Safety knowledge

Inventory system usage

Education

Valid driver's license

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts in Lehigh Acres, Florida seeks a Retail Parts Pro to support DIY customers with expert parts knowledge, store systems, and car diagnostics. The role is full time and focused on delivering excellent service and accurate parts identification.

You will handle sales, battery/wiper services, inventory tasks, and occasional open/close duties as a key holder, with weekend flexibility and a drive to help customers get back on the road.