Automotive Parts Pro: DIY Tech & Customer Expert
Advance Auto Parts Inc.
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Job summary
Advance Auto Parts Inc. in Naples, FL is seeking a Retail Parts Pro to support advanced DIY services and parts knowledge. The role includes serving DIY customers, performing battery installations, wiper replacements, and troubleshooting using diagnostic equipment.
You will manage inventory, assist with special orders, and operate POS with parts lookup systems while ensuring store appearance and safety. A strong customer service orientation and reliable English communication are essential.
Qualifications
- Experience in automotive parts sales and customer service.
- Strong knowledge of automotive systems and parts catalogs.
- Able to read and interpret safety rules and maintenance instructions.
- Proven ability to source parts and handle special orders.
Responsibilities
- Facilitate selling experience for DIY customers in-person and by phone.
- Perform DIY services like battery installation and wiper installs.
- Assist in store inventory, back stock, and cycle counts.
- Maintain store cleanliness and customer service standards.
- Operate POS and parts lookup systems; handle safety procedures.
Skills
Education
Tools
Job description
Advance Auto Parts Inc. in Naples, FL is seeking a Retail Parts Pro to support advanced DIY services and parts knowledge. The role includes serving DIY customers, performing battery installations, wiper replacements, and troubleshooting using diagnostic equipment.
You will manage inventory, assist with special orders, and operate POS with parts lookup systems while ensuring store appearance and safety. A strong customer service orientation and reliable English communication are essential.
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