Bilingual Automotive Parts & Service Specialist

O'Reilly Auto Parts; Whitesboro (TX); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

Paid Time Off

Stock Purchase Plan

401k

Medical, Dental & Vision Insurance (My

FSA

Wellbeing programs

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts in Whitesboro, TX is seeking a Parts Specialist to provide high-level service to retail and installer customers and support store management in daily tasks.

The role emphasizes greeting customers, assisting with merchandise selection, handling cash, and assisting with stock updates and planograms. Bilingual candidates are encouraged to apply and training will be provided.

Qualifications

• Required: Ability to quickly match alphanumeric sequences
• Required: Ability to provide outstanding, friendly and professional customer service
• Must be able to multitask, handling customers on the phone and in the store at the same time

Responsibilities

• Greet customers and assist in selecting merchandise
• Support managers and installer service specialists with professional customers
• Answer store phone according to policy, look up parts and quote prices
• Process exchanges and returns per policy
• Maintain cash drawer and process payments
• Assist with stock, planograms, and daily store ops
• Perform in-store services and occasional deliveries as needed
• Address customer complaints in a friendly manner

Skills

Customer service

Multitasking

Bilingual encouraged

Tools

Cash register

Credit card processing

Job description

O'Reilly Auto Parts in Whitesboro, TX is seeking a Parts Specialist to provide high-level service to retail and installer customers and support store management in daily tasks.

The role emphasizes greeting customers, assisting with merchandise selection, handling cash, and assisting with stock updates and planograms. Bilingual candidates are encouraged to apply and training will be provided.