Automotive Parts Counterperson

Westside Toyota; North Olmsted (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K Match

Life Insurance

Disability Insurance

Paid Vacation

Growth Opportunities

Paid Training

Employee Vehicle Purchase

Job summary

Westside Toyota in North Olmsted, OH is hiring Parts Counter Team Members to support customers and staff. This role oversees the parts sales process from start to finish and offers an excellent opportunity with great work-life balance.

You will read parts catalogs, provide price quotes, answer calls, and pull orders while maintaining stock accuracy. The position emphasizes friendly service, teamwork, and growth within a large dealer group.

Qualifications

• Experience in automotive parts sales is a plus
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Professional and friendly communication with staff and customers
• Eagerness to learn in a dynamic environment

Responsibilities

• Oversee the parts sales process from start to finish
• Communicate with staff and customers in a friendly and professional manner
• Converse effectively regarding customer parts status
• Read and understand the parts catalog when looking up parts
• Answer phone calls and provide price quotes to customers
• Pull and fill orders from stock and maintain weekly bin checks

Skills

Interpersonal skills

Time management

Reading maintenance docs

Customer service

Valid driver’s license

Education

High School Diploma

Job description

Westside Toyota is hiring Parts Counter Team Members!

• Excellent Opportunity
• Great Work Life Balance
• Fun Work Environment
• Opportunity for Advancement within Large Dealer Group

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively/efficiently regarding customer parts status.
• Read and understand the parts catalog when looking up and speaking to specific parts.
• Answer phone calls, provide price quotes and other information to customers.
• Provide high level service to both internal and external customers.
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
• Make sure all internal requests for parts are billed on service repair order.
• Receive payment from retail customers or obtains credit authorization.

Qualifications

• Prior Automotive Dealership Parts Sales Experience Preferred (but not required)
• High School Diploma or equivalent
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Valid driver's license and clean driving record

Benefits

• Medical, Dental & Vision Insurance
• 401K Plan + Match
• Life Insurance
• Short & Long Term Disability Insurance
• Paid Vacation
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Discounts on products and services

We are an equal opportunity employer and prohibit discrimination/harassment in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.