Automotive Parts Counterperson

SONS Automotive Group; Montgomery (AL); On-site; USD 28,000 - 45,000; Full time

Benefits offered by this job

Employee & Family Purchase Program

Medical and Dental Insurance

401(k) Retirement Plan

Paid Vacation

Family-run business environment

Salary plus commission-based pay

Job summary

SONS Automotive Group in Montgomery, AL is seeking an experienced Parts Counterperson to join our customer-focused team. The role focuses on managing the parts sales process, providing quotes, handling inventory, and ensuring accurate billing on repair orders.

We offer comprehensive benefits including medical, dental, 401(k), paid vacation, and an employee & family purchase program. Prior dealership experience is preferred; forklift experience is a plus, and the role requires the ability to lift

Qualifications

• High School Diploma or equivalent.
• Experience in auto parts sales is preferred.
• Ability to lift up to 50 lbs and perform stocking duties.
• Strong communication and customer service skills in a fast-paced dealership setting.

Responsibilities

• Manage the parts sales process from start to finish.
• Provide updates on parts availability and status to customers.
• Maintain professional and friendly communication with customers and staff.
• Utilize the parts catalog to identify and locate parts.
• Handle customer inquiries, including price quotes and other information.
• Deliver high-level service to internal and external customers.
• Process stock orders, pull and fill orders.
• Conduct weekly inventory checks for stock accuracy.
• Inform the Parts Manager of out-of-stock parts or urgent needs.
• Source out-of-stock parts from vendors and process emergency orders when required.
• Ensure all internal parts requests are billed on service orders.
• Process retail payments and obtain necessary credit authorizations.
• Coordinate orders for shipment, delivery, or in-store pickup.

Skills

Customer service

Parts lookup/catalog

Communication

Inventory management

Fast-paced environment

Education

High School Diploma or equivalent

Tools

Forklift operation

Job description

SONS Automotive Group – Parts Counterperson Opportunity

SONS Automotive Group is seeking an experienced Parts Counterperson to join our dynamic and customer-focused team. Our dealership is committed to providing exceptional service and building long-lasting relationships with our loyal customer base. We are looking for candidates with dealership-level experience who are ready to contribute to our continued success.

Why Join Us?

SONS Automotive Group has experienced significant growth in recent years. If you are looking for an opportunity to advance your career in a professional and supportive environment, all applications will be handled with strict confidentiality.

What We Offer:

• Employee & Family Purchase Program

• Comprehensive Medical and Dental Insurance

• 401(k) Retirement Plan

• Paid Vacation

• A fair and safe family-run business environment

• Competitive compensation with salary plus commission-based pay

Key Responsibilities

• Manage the parts sales process from start to finish.

• Provide updates on parts availability and status to customers.

• Maintain professional and friendly communication with customers and staff.

• Utilize the parts catalog to accurately identify and locate necessary parts.

• Handle customer inquiries, including providing price quotes and other relevant information.

• Deliver high-level service to both internal and external customers.

• Process stock orders, including pulling and filling orders.

• Conduct weekly inventory bin checks to ensure stock accuracy.

• Inform the Parts Manager of out-of-stock parts or urgent inventory needs.

• Source out-of-stock parts from external vendors and process emergency orders when required.

• Ensure all internal parts requests are properly billed on service repair orders.

• Process retail customer payments and obtain necessary credit authorizations.

• Coordinate orders for shipment, delivery, or in-store pickup.

Qualifications:

• High School Diploma or equivalent required.

• Previous auto parts sales experience (preferred).

• Forklift operation experience is a plus.

• Must be able to lift up to 50 lbs.

• Ability to work in a fast-paced environment.

• Strong organizational and time management skills.

• Ability to interpret technical documents such as safety rules, maintenance manuals, and procedural guides.

• Proficiency inbasic mathematical calculations, including discounts, interest, and percentages.

SONS Automotive Group – Where Passion Meets Performance.

#SAGT101