Automotive Parts Counterperson

Preston Automotive Group; Keller (VA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with employer match

Life insurance

Employee discounts

Generous paid time off

Job summary

Preston Automotive Group in Keller, VA is seeking a Parts Counterperson to assist customers in the Parts Department while adhering to dealership standards. Responsibilities include front/back counter sales, wholesale orders, inventory control, orders receipt, warranty processing, and coordinating with service and external facilities.

The role emphasizes delivering an exceptional customer experience, maintaining accurate stock, and supporting the service department.

Qualifications

• Ability to provide an exceptional customer experience to external and internal customers.
• Drive to achieve personal goals.
• Attention to detail.
• Communication and organizational skills.
• High school diploma or equivalent.

Responsibilities

• Front and Back Counter Parts Sales
• Wholesale Parts Sales
• Placing stock orders when needed
• Maintaining accurate parts inventory
• Ensuring all parts are accounted for and have a designated bin location
• Receive and post incoming parts orders
• Shipment and handling of warranty requested parts returns
• Shipping and receiving duties as needed
• Generating & processing warranty scrap reports
• Bin counts as needed
• Contacting outside repair facilities/body shops to generate wholesale business
• Assisting Service department in any way deemed necessary

Skills

Customer service

Goal orientation

Attention to detail

Communication skills

Organizational skills

Education

High school diploma

Job description

Description A

Description A Parts Counterperson assists retail and internal customers within the Parts Department in accordance with factory and dealership standards.

• Front and Back Counter Parts Sales


• Wholesale Parts Sales


• Placing stock orders when needed


• Maintaining accurate parts inventory


• Ensuring all parts are accounted for and have a designated bin location


• Receive and post incoming parts orders


• Shipment and handling of warranty requested parts returns


• Shipping and receiving duties as needed


• Generating & processing warranty scrap reports


• Bin counts as needed


• Contacting outside repair facilities/body shops to generate wholesale business


• Assisting Service department in any way deemed necessary

Benefits

• Above average income potential


• We are a family-owned leadership team that cares, and we proudly promote from within.


• Medical, dental and vision insurance


• 401(k) with employer match


• Life insurance


• Employee discounts


• Generous paid time off package


• Employee referral program


• Paid training

Requirements

• Ability to provide an exceptional customer experience to both external and internal customers.


• Drive to achieve personal goals


• Attention to detail
  
• Communication and organizational skills


• High school diploma or equivalent

Why should I work for Preston Automotive Group?

• Family Owned and Operated since 1977.


• A culture that treats each other like family and are active members in the communities we serve.


• Leadership and the tools needed to support you and our customers.


• Represent 18 different brands, including a power sports dealership, 4 body shops, 3 service centers, and several mobile service vans.

Will I receive training?

• We proudly invest in our team. You will start with hands-on training, followed by consistent digital and classroom training opportunities.