Automotive Parts Advisor – Bonus Eligible + Great Benefits

Kocourek Automotive Group; Appleton (AL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid vacation and holidays

Employee discounts on vehicles, сервис

Job summary

Kocourek Automotive Group in Alabama seeks a Parts Advisor to help guests and technicians by identifying parts, processing orders, and maintaining a well-stocked parts department. You will use catalog systems, assist across service and sales, and deliver outstanding customer service in a fast-paced environment.

Applicants should have prior parts experience, strong communication, a valid driver's license, and the ability to multitask.

Qualifications

• Experience as a Parts Advisor or in automotive parts dept.
• Knowledge of automotive systems and parts terminology
• Excellent communication and customer service skills
• Ability to multitask and stay organized in a fast-paced environment
• Experience with parts catalog systems
• Valid driver’s license
• Complete pre-employment drug screening

Responsibilities

• Assist customers, technicians, and service advisors with parts inquiries in person, by phone, and email
• Identify and locate OEM parts using catalog systems and inventory tools
• Process parts orders, returns, and warranty claims
• Maintain an organized and stocked parts department
• Track inventory levels and assist with restocking
• Coordinate with service and sales to ensure timely parts delivery
• Provide exceptional customer service and support a smooth workflow

Skills

Customer service

Organizational skills

Multitasking

Communication skills

Parts catalog systems experience

Job description

Kocourek Automotive Group in Alabama seeks a Parts Advisor to help guests and technicians by identifying parts, processing orders, and maintaining a well-stocked parts department. You will use catalog systems, assist across service and sales, and deliver outstanding customer service in a fast-paced environment.

Applicants should have prior parts experience, strong communication, a valid driver's license, and the ability to multitask.