Parts Advisor - Fast-Paced Auto Parts & Service Support

Kocourek Subaru; Appleton (WI); Vor Ort; USD 22.000 - 36.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Bonus potential

Insurance (health)

401(k) with match

Paid vacation and holidays

Employee discounts

Zusammenfassung

Kocourek Automotive in Appleton, WI is seeking a Parts Advisor to support our parts department. You will assist customers, technicians, and service advisors with parts inquiries and help maintain an organized, well-stocked inventory.

Responsibilities include identifying OEM parts, processing orders/returns, and coordinating with service and sales to ensure timely parts delivery while delivering exceptional customer service.

Qualifikationen

• Previous experience as a Parts Advisor or in an automotive parts department.
• Strong knowledge of automotive systems and parts terminology.
• Excellent communication and customer service skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Experience with parts catalog systems.
• Valid driver’s license.
• Complete pre-employment drug screening.

Aufgaben

• Assist customers, technicians, and service advisors with parts inquiries in-person, over the phone, and via email
• Accurately identify and locate OEM parts using catalog systems and inventory tools
• Process parts orders, returns, and warranty claims
• Maintain an organized and well-stocked parts department
• Track inventory levels and assist with restocking as needed
• Coordinate with the service and sales departments to ensure timely parts delivery
• Provide exceptional customer service and support a smooth, efficient workflow

Kenntnisse

Parts advisor experience

Automotive systems knowledge

Customer service

Multitasking

Parts catalog systems

Tools

Parts catalog systems

Jobbeschreibung

Kocourek Automotive in Appleton, WI is seeking a Parts Advisor to support our parts department. You will assist customers, technicians, and service advisors with parts inquiries and help maintain an organized, well-stocked inventory.

Responsibilities include identifying OEM parts, processing orders/returns, and coordinating with service and sales to ensure timely parts delivery while delivering exceptional customer service.