Automotive Parts Advisor

Sioux Falls Ford, Inc.; Sioux Falls (SD); Hybrid; USD 46,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision Insurance

Critical Illness & Accident Insurance

Life Insurance

401(k) with company matching

Employee Assistance Program

Paid vacation & holidays

Vehicle/parts discounts

Job summary

Sioux Falls Ford Lincoln is seeking an energetic Automotive Parts Advisor to join our team. You will service customers, support sales staff and technicians by obtaining the parts needed for phone and in-store orders, with a path toward management for those seeking growth.

The department offers a supportive, experienced management team focused on long-term career development. Salary range is $46,000 to $60,000 depending on experience and performance, with varied hours for the parts department.

Qualifications

• Related experience in a franchise automotive parts position is preferred.
• Excellent customer service skills required.
• Detail oriented and organized self-starter.
• Ability to multi-task in a fast-paced work environment.

Responsibilities

• Issue parts and accessories promptly to technicians from the service parts counter.
• Track all incoming and outgoing parts for the dealership.
• Handle incoming phone calls efficiently.
• Sell parts to meet monthly forecasts.
• Look up and sell automotive parts to customers: shop, over the counter, wholesale, via internet as well as the phone.
• Take inventory of stock and maintain inventory accuracy through cycle counts.
• Provide the highest level of Customer Satisfaction at all times.

Skills

Customer service

Detail oriented

Multi-tasking

Organized

Job description

Sioux Falls Ford Lincoln is looking for an energetic and outgoing Automotive Parts Advisor to join our growing team. This role will be responsible for servicing customers, sales staff, and technicians by obtaining the parts needed to complete any phone and/or in-store orders. We are always growing and can provide a career path for your future, leading to management if that's part of your plan. Our management teams are supportive and very experienced in business growth to provide you with the training and support you'll need for a forward-moving long-term career.

Salary Range: $46 - $60k depending on experience and performance

Parts Department Hours: Wednesday – Friday 7 am – 6 pm Saturday 7:30 am – 4 pm

Qualifications

• Related experience in a franchise automotive parts position
• Excellent customer service skills
• Detail oriented and organized self-starter
• Ability to multi-task in a fast-paced work environment

Responsibilities

• Issue parts and accessories promptly to technicians from the service parts counter
• Track all incoming and outgoing parts for the dealership.
• Handle incoming phone calls efficiently.
• Sell parts to meet monthly forecasts.
• Look up and sell automotive parts to all customers: shop, over the counter, wholesale, via internet as well as the phone.
• Take inventory of stock
• Maintain inventory accuracy through regular cycle counts.
• Fast-paced, friendly work environment
• Provide the highest level of Customer Satisfaction at all times.

Work Conditions and Physical Demands

• Ability to lift up to 30 lbs.
• May experience moderate noise levels throughout the day.
• Occasionally you may walk up and down stairs.
• Attendance is an essential function of this job.
• May be required to stand or sit for extended periods of time.
• This position sometimes requires sitting at a desk utilizing a computer and monitor.
• Ability to work in a constant state of alertness and safe manner.

What we offer

• Health insurance (including Wellness benefit)
• Dental and Vision Insurance
• Critical Illness and Accident Insurance
• Life Insurance
• 401(k) with company matching after one year of service
• EAP – Employee Assistance Program
• Paid vacation, holiday and personal time
• Discounts on vehicles, service & parts – including immediate family members