Automotive Parts Advisor

Genuine Parts Company; Harrisburg (NC); On-site; USD 19,000 - 25,000; Full time

Job summary

Genuine Parts Company’s NAPA store is seeking a Store Pro to be the main contact for customers, delivering automotive parts solutions and a high-quality experience. You will assist retail and wholesale customers, use POS and inventory tools, and support store operations while building strong customer relationships and contributing to team success.

Strong communication, willingness to learn, and reliability are essential as you help drive loyalty and pride in delivering fast, accurate service in

Qualifications

• High School Diploma or GED.
• Valid Driver’s License.
• Strong communication (verbal and written) and interpersonal skills.
• Customer-focused mindset with strong listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.
• Experience in automotive, retail, or parts environment.
• Hands-on experience with vehicle repair or maintenance.
• Knowledge of inventory or cataloging systems.
• Background in automotive, diesel, heavy equipment, farm, marine, or dealership environments.
• ASE Certification (not required).

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Utilize delivery management systems to coordinate and dispatch deliveries, pull and prepare orders for customers and drivers, and support efficient logistics and fulfillment operations.
• Perform general housekeeping, cleaning, and organizational tasks to maintain a safe, professional, and welcoming store environment.
• Assist with inventory control activities, including receiving merchandise, stocking shelves, conducting cycle counts, and helping maintain accurate inventory records.
• Contribute to various store operations and team support tasks as needed to optimize store performance, merchandising, and overall efficiency.
• Support continuous improvement initiatives related to store processes and operational standards.

Skills

Communication

Interpersonal skills

Problem solving

Learning agility

Education

High School Diploma or GED

Tools

POS systems

Inventory/cataloging systems

Job description

Genuine Parts Company’s NAPA store is seeking a Store Pro to be the main contact for customers, delivering automotive parts solutions and a high-quality experience. You will assist retail and wholesale customers, use POS and inventory tools, and support store operations while building strong customer relationships and contributing to team success.

Strong communication, willingness to learn, and reliability are essential as you help drive loyalty and pride in delivering fast, accurate service in