Automotive Parts Advisor & Customer Champion

Genuine Parts Company; Glen Edith (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Job summary

Genuine Parts Company seeking a Store Pro for NAPA retail locations. You will serve customers with automotive parts solutions, leverage product knowledge, and support both retail and wholesale clients in a fast-paced environment.

The role focuses on delivering a consistently positive customer experience, operating POS and catalog tools, and collaborating with store teams to drive efficiency and loyalty.

Qualifications

• High School Diploma or GED required.
• Valid Driver’s License required.
• Strong communication and interpersonal skills.
• Customer-focused mindset with problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to customers.
• Deliver a positive, engaging customer experience.
• Utilize product knowledge to assist customers and teammates.
• Operate POS, inventory/catalog tools, and devices.
• Maintain high energy in a fast-paced retail environment.
• Support transactions and general store workflow.
• Build relationships to drive loyalty.
• Coordinate deliveries and prepare orders for customers and drivers.
• Keep store clean, safe, and organized.
• Assist with receiving, stocking, and inventory counts.
• Support store operations and teamwork.
• Contribute to process improvements.

Skills

Communication

Customer focus

Problem solving

Team collaboration

Education

High School Diploma or GED

Tools

POS systems

Inventory tools

Cataloging systems

Job description

Genuine Parts Company seeking a Store Pro for NAPA retail locations. You will serve customers with automotive parts solutions, leverage product knowledge, and support both retail and wholesale clients in a fast-paced environment.

The role focuses on delivering a consistently positive customer experience, operating POS and catalog tools, and collaborating with store teams to drive efficiency and loyalty.