Automotive Parts Advisor

Dial Auto Group; Chicago (IL); On-site; USD 38,000 - 62,000; Full time

Job summary

Dial Auto Group in Chicago is seeking an Automotive Parts Advisor to join our dealership team. You will assist customers and service technicians in identifying and ordering the correct parts, while maintaining accurate inventory.

The role requires strong knowledge of automotive parts and systems, excellent organizational and communication skills, and the ability to work in a fast-paced environment. Proficiency with inventory management software and POS systems is a plus.

Qualifications

• Previous experience as a parts advisor or in automotive parts sales preferred
• Strong knowledge of automotive parts and systems
• Excellent organizational and communication skills
• Ability to work in a fast-paced dealership environment
• Proficiency with inventory management software

Responsibilities

• Assist customers and service technicians in identifying and ordering the correct automotive parts
• Maintain accurate inventory records and manage stock levels
• Process parts orders, returns, and warranty claims
• Provide excellent customer service in person and over the phone
• Collaborate with the service department to ensure timely parts availability
• Operate parts management and point-of-sale software

Skills

Automotive parts knowledge

Customer service

Inventory management

Communication skills

Tools

Inventory software

Job description

Dial Auto Group is looking for a knowledgeable Automotive Parts Advisor to join our Chicago dealership team.

Responsibilities

• Assist customers and service technicians in identifying and ordering the correct automotive parts
• Maintain accurate inventory records and manage stock levels
• Process parts orders, returns, and warranty claims
• Provide excellent customer service in person and over the phone
• Collaborate with the service department to ensure timely parts availability
• Operate parts management and point-of-sale software

Qualifications

• Previous experience as a parts advisor or in automotive parts sales preferred
• Strong knowledge of automotive parts and systems
• Excellent organizational and communication skills
• Ability to work in a fast-paced dealership environment
• Proficiency with inventory management software