Automotive Mobile Diagnostic Technician

Protech Automotive Solutions; Milwaukee (WI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid vacation and holidays

Paid skilled training and certifications

Job summary

Protech Automotive Solutions is seeking a highly skilled Mobile Diagnostic Technician to join our team in Milwaukee, Wisconsin. You will apply your technical knowledge to assist customers with Autel scanning units, answering questions, and resolving technology issues. This role offers industry-comparable pay and benefits from day one.

Candidates should have at least 2 years of experience, with I-CAR and ASE certifications being preferred. Enjoy career growth opportunities and paid training.

Qualifications

• 2+ years of prior experience as a Diagnostic technician required.
• I-CAR & ASE certifications preferred.
• Must be able to pass all pre-employment screenings.

Responsibilities

• Apply technical knowledge to assist customers.
• Answer inbound and outbound phone calls in support of Autel scanning unit.
• Conduct research to resolve technology issues on vehicles.

Skills

Physical activity capability

Effective communication skills

Customer service

Tools

Proper tools for diagnostic tasks

Job description

Protech Automotive Solutions and its affiliated brands is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers.

Job Summary

Protech Automotive Solutions has an immediate job opening for a Mobile Diagnostic Technician to perform all-purpose duties, which may include, but are not limited to: apply technical knowledge to assist customers, answer inbound and outbound phone calls in support of Autel scanning unit, answer technical questions relating to the scanning procedures of the Autel unit, and conduct research to understand, explain, and resolve technology issues on the vehicle.

What’s In It For Me?

• Benefits from day one – Immediately eligible for medical, dental and vision
• Industry Comparable Pay – Paid weekly
• State of the Art Products – 3M Repair Products
• Paid Vacation & Holidays – Begin accruing day 1
• Career growth opportunities – We promote from within
• Paid Skilled Trainings and Certifications – I-CAR and ASE

Requirements

• 2+ years of prior experience as a Diagnostic technician required; I-CAR & ASE certifications preferred
• Must currently have or be willing to obtain proper tools to successfully complete job duties as assigned
• Must be able to pass all pre-employment screenings including background checks

Abilities/Skills/Knowledge

• Minimum age requirement of 21+ years.
• Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
• Ability to read and understand instructions, written estimates, and work orders
• Effective verbal and written communication skills
• Work through competing priorities and adapt easily to a fast-paced environment
• Ability to provide personable, friendly customer service to internal and external customers

Caliber is an Equal Opportunity Employer

Protech uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.