Automotive Mobile Diagnostic Technician

Protech Automotive Solutions; Des Moines (IA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

Paid vacation and holidays

Paid skilled trainings and certifications

Career growth opportunities

Job summary

Protech Automotive Solutions is seeking a Mobile Diagnostic Technician in Des Moines, Iowa. The role involves providing technical support and engaging with customers regarding the Autel scanning unit. We offer immediate benefits, industry-standard pay, and a focus on career growth.

The ideal candidate will have at least 2 years of experience, effective communication skills, and the ability to perform physical tasks. Join a team that values development and support from day one.

Qualifications

• 2+ years of experience as a Diagnostic technician required.
• I-CAR & ASE certifications preferred.
• Must pass all pre-employment screenings.

Responsibilities

• Assist customers by applying technical knowledge.
• Answering inbound and outbound calls regarding the Autel unit.
• Conduct research to resolve technology issues.

Skills

Verbal and written communication skills

Customer service skills

Physical capability for lifting and bending

Ability to read and understand instructions

Tools

Autel scanning unit

Proper tools for diagnostics

Job description

Protech Automotive Solutions and its affiliated brands is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers.

Job Summary

Protech Automotive Solutions has an immediate job opening for a Mobile Diagnostic Technician to perform all-purpose duties, which may include, but are not limited to: apply technical knowledge to assist customers, answer inbound and outbound phone calls in support of Autel scanning unit, answer technical questions relating to the scanning procedures of the Autel unit, and conduct research to understand, explain, and resolve technology issues on the vehicle.

What’s In It For Me?

• Benefits from day one – Immediately eligible for medical, dental and vision
• Industry Comparable Pay – Paid weekly
• State of the Art Products – 3M Repair Products
• Paid Vacation & Holidays – Begin accruing day 1
• Career growth opportunities – We promote from within
• Paid Skilled Trainings and Certifications – I-CAR and ASE

Requirements

• 2+ years of prior experience as a Diagnostic technician required; I-CAR & ASE certifications preferred
• Must currently have or be willing to obtain proper tools to successfully complete job duties as assigned
• Must be able to pass all pre-employment screenings including background checks

Abilities/Skills/Knowledge

• Minimum age requirement of 21+ years.
• Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
• Ability to read and understand instructions, written estimates, and work orders
• Effective verbal and written communication skills
• Work through competing priorities and adapt easily to a fast-paced environment
• Ability to provide personable, friendly customer service to internal and external customers

Caliber is an Equal Opportunity Employer

Protech uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.