Automotive Mobile Diagnostic Technician

Protech Automotive Solutions; Houston (TX); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Weekly pay

Paid vacation

Career growth

Training & Certifications (I-CAR, ASE)

Job summary

Protech Automotive Solutions seeks a Mobile Diagnostic Technician to perform diagnostic duties and support customers with Autel scanning procedures. The role involves responding to calls, addressing technical questions, and researching vehicle tech issues to provide clear explanations.

Qualifications include 2+ years in diagnostic work and preferred I-CAR/ASE certifications. Must have or obtain the necessary tools and pass pre-employment screenings.

Qualifications

• 2+ years of prior experience as a Diagnostic technician required; I-CAR & ASE certifications preferred.
• Must currently have or be willing to obtain proper tools to successfully complete job duties.
• Must be able to pass all pre-employment screenings including background checks.

Responsibilities

• Provide top-tier service to customers and assist with diagnostic tasks.
• Answer inbound and outbound calls in support of the Autel scanning unit.
• Explain, understand, and resolve vehicle technology issues related to scanning procedures.
• Research technical issues and communicate solutions effectively.

Skills

Communication

Reading estimates

Work orders

Customer service

Physical stamina

Tools

Autel scanner

Personal tools

Job description

Protech Automotive Solutions and its affiliated brands is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers.

Job Summary

Protech Automotive Solutions has an immediate job opening for a Mobile Diagnostic Technician to perform all-purpose duties, which may include, but not limited to: apply technical knowledge to assist customers, answer inbound and outbound phone calls in support of Autel scanning unit, answer technical questions relating to the scanning procedures of the Autel unit, conduct research to understand, explain, and resolve technology issues on the vehicle.

Benefits

• Benefits from day one – Immediately eligible for medical, dental and vision
• Industry Comparable Pay – Paid weekly
• State of the Art Products – 3M Repair Products
• Paid Vacation & Holidays – Begin accruing day 1
• Career growth opportunities – We promote from within
• Paid Skilled Trainings and Certifications – I-CAR and ASE

Requirements

• 2+ years of prior experience as a Diagnostic technician required; I-CAR & ASE certifications preferred
• Must currently have or be willing to obtain proper tools to successfully complete job duties as assigned
• Must be able to pass all pre-employment screenings including background checks

Abilities / Skills / Knowledge

• Minimum age requirement of 21+ years.
• Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
• Ability to read and understand instructions, written estimates, and work orders
• Effective verbal and written communication skills
• Work through competing priorities and adapt easily to a fast-paced environment
• Ability to provide personable, friendly customer service to internal and external customers

Caliber is an Equal Opportunity Employer

Protech uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.