Automotive Manager in TrainingGeneral Service Technician

Midas - Touch of Gold; Frankfort (IN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Paid Time Off

401(k)

401(k) matching

Bonus based on performance

Employee discounts

Training & development

Opportunity for advancement

Hourly pay plus bonuses

$45k-$65K+ annually

Job summary

Midas - Touch of Gold in Frankfort, Indiana, is seeking Automotive Managers in Training/Service Writers. This store-manager development role will help with basic service and sales while training to handle calls, schedule appointments, and interact with customers.

The company emphasizes training and internal promotion. The role requires strong customer service, leadership, and communication, with an hourly wage plus bonuses and potential overtime.

Qualifications

• Minimum 2 years of store or service manager experience.
• Strong automotive knowledge is helpful.
• Excellent customer service disposition and communication skills.
• Ability to follow directions and processes; proficient with computers.

Responsibilities

• Deliver exceptional customer service while listening to and consulting customers.
• Follow up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts.
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials.
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks.
• Maintain inventory counts.
• Overall cleanliness and organization of the facility.
• Perform oil changes, tire rotations, and very basic technician jobs.
• Other duties as assigned

Skills

Customer service

Communication

Leadership

Team building

Computer skills

Flexible schedule

Valid driver’s license

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Hourly Pay plus Bonuses; $45-$65K+ Annually!

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for Automotive Managers in Training/ Service Writers. This position is a Store Manager developmental role, but will help with basic service and sales while also training to handle phone calls, set appointments, and interact with customers. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

• Deliver exceptional customer service while listening to and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Perform oil changes, tire rotations, and very basic technician jobs
• Other duties as assigned

Qualifications

• A minimum of 2 years of store or service manager experience is preferred but not required
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to follow directions & process
• Ability to use computers & software
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license
• Performance Based Pay,
• Base pay plus Overtime
• PLUS Weekly bonus commissions based on store performance (on top of guaranteed bi-weekly commission)
• Bi-weekly pay

Benefits

• Health Insurance, Vision & Dental
• Paid Time Off (Holiday & Vacation)
• Paid Training
• 5 Day Work Week
• 401(k)
• Professional Development Reimbursement
• Product & Service Discounts