Automotive Maintenance Coordinator - Remote

Enterprise Holdings; Tulsa (OK); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company in fleet management is seeking a customer service representative based in Tulsa, OK. The role involves responding efficiently to customer inquiries, ensuring service compliance, and managing order processes. Candidates with automotive maintenance experience and a degree in Automotive Technology preferred. The company offers competitive pay, remote work flexibility, and a robust benefits package.

Benefits

Paid vacation

Medical, dental, and vision insurance

Additional compensation for weekend and evening shifts

Qualifications

• Must be 18 years of age or older.
• Six months of customer service experience required.
• Six months of automotive maintenance or repair experience required.

Responsibilities

• Provide timely responses to orders submitted via phone and email.
• Review proposals for service performance according to guidelines.
• Negotiate pricing, assess warranties, and create purchase orders.

Skills

Customer Service

Automotive Maintenance

Microsoft Office

Education

Degree in Automotive Technology

Job description

Employer Industry: Fleet Management

Why consider this job opportunity:
- Salary up to $21.56 per hour
- Additional compensation for weekend and evening shift differential (up to $2.00/hour)
- Opportunity to earn an additional $0.25/hr for each current ASE certification held
- Comprehensive benefits package including paid vacation, medical, dental, and vision insurance
- Flexible full-time remote work opportunity
- Supportive work environment focused on employee development and growth

What to Expect (Job Responsibilities):
- Provide timely responses to orders submitted via phone and email in an efficient and friendly manner
- Review proposals to ensure proper services are performed according to manufacturer guidelines
- Negotiate pricing, assess warranties, and create purchase orders according to operating procedures
- Contact clients to provide recommendations, explain repair procedures, and gain approval
- Suggest appropriate service locations for clients

What is Required (Qualifications):
- Must be 18 years of age or older
- Must reside in Tulsa, OK or surrounding Oklahoma counties
- Six (6) months of customer service experience required
- Six (6) months of automotive maintenance or repair experience required
- Basic proficiency with Microsoft Office products (Word, Excel, and Outlook)

How to Stand Out (Preferred Qualifications):
- Degree in Automotive Technology preferred
- ASE (Automotive Service Excellence) certifications preferred
- Experience in a lube shop, tire shop, repair facility, or dealership preferred

#FleetManagement #RemoteWork #CustomerService #Automotive #CareerOpportunity

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