Automotive Logistics Terminal Leader

Universal Logistics Holdings, Inc.; Lake Orion (MI); On-site; USD 90,000 - 130,000; Full time

Job summary

Universal Dedicated, Inc., based in Lake Orion, Michigan, seeks a Terminal Manager to lead daily transportation operations supporting General Motors. You will oversee drivers, dispatchers, supervisors, budgets, safety, and service performance while building strong customer and internal stakeholder relationships.

This role emphasizes leadership, compliance with DOT and company policies, cost control, and continuous improvement to drive operational excellence in a fast-paced, customer-driven

Qualifications

• 5+ years of leadership experience in transportation, logistics, supply chain, or fleet operations.
• Experience managing drivers, dispatch teams, supervisors, and operational staff.
• Strong understanding of DOT regulations, transportation operations, fleet management, and customer service requirements.
• Bachelor's degree preferred but not required.

Responsibilities

• Provide overall leadership and direction for terminal operations supporting General Motors.
• Manage drivers, dispatchers, supervisors, and administrative personnel across multiple shifts.
• Ensure all customer service, delivery, and operational performance expectations are consistently achieved.
• Oversee daily transportation planning, dispatch operations, route management, and fleet utilization.
• Maintain strong working relationships with General Motors leadership and customer representatives.
• Lead employee development, performance management, coaching, and succession planning efforts.
• Ensure compliance with DOT regulations, company policies, safety standards, and customer requirements.
• Monitor KPIs related to service, safety, productivity, retention, and cost control.
• Manage terminal budgets, labor costs, overtime, maintenance expenses, and operating performance.

Skills

Leadership

Team management

Customer relations

Decision making

Communication

Education

Bachelor's degree

Tools

Microsoft Office

Transportation Management System

Job description

Universal Dedicated, Inc., based in Lake Orion, Michigan, seeks a Terminal Manager to lead daily transportation operations supporting General Motors. You will oversee drivers, dispatchers, supervisors, budgets, safety, and service performance while building strong customer and internal stakeholder relationships.

This role emphasizes leadership, compliance with DOT and company policies, cost control, and continuous improvement to drive operational excellence in a fast-paced, customer-driven