Automotive Leasing & Portfolio Strategist

Madison Honda; Madison (NJ); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical benefits

401K matching

Employee discounts on vehicle services

Job summary

Madison Honda is seeking an Automotive Portfolio Manager to oversee day-to-day phone operations related to end-of-contract, equity, lease maturity, and over mileage client needs. You will consult with our service customers to analyze needs and benefits for trading out their current vehicle, and create incremental opportunities using various software systems and our CRM.

The role focuses on outbound campaigns, managing lease portfolios, coordinating with the BDC and Service departments, and

Qualifications

• Substantial automotive sales experience required
• Familiarity with Desking
• Ability to appraise vehicles
• Ability to work deals
• Must be able to communicate effectively with client base
• Must be able to communicate and work effectively with client advisors and sales managers
• Must be able to manage various lead producing vendors
• Must be a demonstrated self-starter with an entrepreneurial mindset

Responsibilities

• Outbound calls, email marketing, service drive customer interactions, scheduling appointments for customers to come in and meet with Sr. Sales Managers, appointment confirmation calls (CAFUs), appointment "no-show" follow-up calls (NOFUs), unsold Floor Traffic calls (USTs), showed appointment Follow Up Calls (SAFUs), postal mail communications, "Thank you" emails/letters, other marketing campaigns, update customer contacts and progression through the end-of-contract process.

Job description

Madison Honda is seeking an Automotive Portfolio Manager to oversee day-to-day phone operations related to end-of-contract, equity, lease maturity, and over mileage client needs. You will consult with our service customers to analyze needs and benefits for trading out their current vehicle, and create incremental opportunities using various software systems and our CRM.

The role focuses on outbound campaigns, managing lease portfolios, coordinating with the BDC and Service departments, and