Automotive Internet Specialist

Jimmy Britt Chevrolet; Greensboro (GA); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Paid training

Insurance packages

401k matching

NADA training programs

Competitive bonus structure

Promotion from within

Industry leading technology

Job summary

Jimmy Britt Automotive Family in Georgia seeks an energetic Internet Sales Specialist to assist customers through the online car buying journey. You will manage inbound leads, calls, and messages with a customer-first approach and leverage a robustCRM and training program to close deals.

The role offers substantial earning potential with a competitive bonus structure and opportunities for advancement across three locations, reflecting a fast-paced, tech-enabled sales environment.

Qualifications

• Excellent verbal and written communication required.
• Strong organizational skills and attention to detail.
• Ability to establish rapport and build lasting client relationships.
• Experience with social media and video tools is a plus.

Responsibilities

• Handle inbound internet leads, calls, and text with a customer-first approach.
• Deliver exceptional customer experience through a multi-channel sales process.
• Achieve strong close rates and high CSI through product knowledge.
• Assist customers through the vehicle buying journey using online resources.
• Maintain CRM tasks and follow training standards.
• Promote from within and contribute to team success.

Skills

Superior communication

Organizational skills

Friend-building

Social media & video tech

Process oriented

Job description

You will join a great team at our General Motors dealership where your primary responsibility is assisting today’s researched consumers with their vehicle purchases. To do this, you will work with our excellent management team to deliver exemplary customer service to our loyal customers. We expect our customer service/sales team to be adept at handling our clients before, during, and after their purchase, including handling inbound Internet leads, sales calls, and corresponding follow-up with email, text, phone, and video.

We want you to enjoy coming in to work every day and pride ourselves on an awesome environment. We also offer a huge income potential and EXCELLENT COMP. PACKAGE! (Several of our Internet sales specialists currently make over 100k/year! We have a long list of employee success stories and make it a point to promote from within.

WE OFFER:

• Paid training – ongoing both in-store and class time – at our expense
• Great Insurance packages
• Proven, unique team structure and process that creates great relationships with happy clients
• Matching contributions 401k
• Large volume of email leads/sales calls available to handle
• Unlimited Access to NADA Training Programs
• Excellent compensation with competitive bonus structure with high earning potential
• Many opportunities for promotion with 3 locations. (We promote from within almost exclusively).
• Industry leading technology, process and products. (We utilize the best tech to simplify the buying process, offer online sales, and ensure customer satisfaction)

RESPONSIBILITIES:

• High lead volume store requires High Energy with customer-first empathy and common sense individuals able to handle inbound Internet, phone and sales opportunities
• Determination to deliver an exceptional customer experience while following a multi-media-rich, progressive sales communication process
• Ability to achieve success and customer service and sales goals with good closing percentages and high CSI
• Handle all incoming internet email leads, calls, and text
• Be available to respond to email inquiries in a professional, well-spoken manner
• Aid customers in the vehicle buying experience, using product knowledge and expertise
• Direct customers to product information resources, including those available online
• Check email frequently and respond to inquiries immediately
• Hold yourself and others to high moral and ethical standards and conduct yourself with honesty and integrity
• Understand the intricacies of an entirely online car buying experience
• Develop and maintain your customer base. (We provide the opportunities; you provide the communication and follow-up efforts)
• Competently utilize the CRM to manage your daily tasks (Training provided).
• Keep up with Training standards and OEM product standards

REQUIREMENTS:

• Superior communication skills, both oral and written
• Outstanding organizational skills
• Ability to make a friend
• Use of social media and video technology a plus
• Process oriented

At the heart of everything we do, our customer service and sales team keep our dealership going. The Jimmy Britt Automotive Family has received multiple Dealer of the Year awards in the state of Georgia. (Just a short drive from the greater Athens area.) Why Jimmy Britt? Our customersrated us#1 Chevrolet dealer in Georgia!We believe in hiring great people, which means we INVEST in your future and genuinely care about our employees. We are looking for technologically adept people who are looking to become LEADERS. You will work to make a difference in the lives of our customers and continue to make our dealership a great place to visit. The number one responsibility for EVERYONE at The Jimmy Britt Automotive Family is developing long-lasting relationships with both their coworkers and our customers.