Automotive Internet Sales Manager - Lead & Convert Online

O`Meara Auto Group; Northglenn (CO); On-site; USD 120,000 - 200,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

Accident and disability insurance

Paid time off after 1 year

Sick Time accrues immediately

Paid Training

Employee Discounts on Parts andService

Employee Vehicle Purchase Programs

Referral Program

401(K) Retirement Plan

Job summary

O'Meara Motors is seeking an Internet Sales Manager to oversee all online sales leads and drive showroom appointments and vehicle sales. You will lead Internet Sales Representatives, ensuring timely follow-up and effective lead management while collaborating with Sales Managers for seamless customer handoffs.

The ideal candidate brings automotive sales experience, leadership skills, and a proven ability to convert online inquiries into results, with a strong emphasis on customer service and

Qualifications

• Minimum automotive sales background required.
• Experience with internet sales, BDC, or automotive management preferred.
• Proven ability to lead, coach, and hold team members accountable.
• Excellent verbal and written communication skills.

Responsibilities

• Oversee and manage all internet sales leads from dealership websites, third-party providers, social media, and other digital sources.
• Ensure timely, professional, and consistent follow-up through calls, emails, and texts.
• Lead, train, coach, and motivate Internet Sales Representatives to achieve department goals.
• Establish and maintain processes for lead management, appointment setting, follow-up, and customer retention.
• Monitor team performance: response times, appointment-setting, show rates, and closing percentages.
• Document all customer interactions and lead information in the CRM.
• Collaborate with Sales Managers to ensure smooth conversion from online inquiries to showroom visits and vehicle delivery.
• Evaluate lead sources to identify opportunities for increased sales and conversions.
• Maintain accountability for individual and departmental performance standards.
• Handle escalated customer concerns professionally and resolve issues.

Skills

Automotive sales experience

Internet Sales/BDC experience

Leadership / coaching

Strong communication skills

Job description

O'Meara Motors is seeking an Internet Sales Manager to oversee all online sales leads and drive showroom appointments and vehicle sales. You will lead Internet Sales Representatives, ensuring timely follow-up and effective lead management while collaborating with Sales Managers for seamless customer handoffs.

The ideal candidate brings automotive sales experience, leadership skills, and a proven ability to convert online inquiries into results, with a strong emphasis on customer service and