Automotive Internet Sales Coordinator

CrossRoads Ford Group; Dunn (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Aggressive pay plan

Comprehensive benefits

Paid time off

Closed Sundays

Job summary

Crossroads Ford of Dunn-Benson is seeking a dynamic sales specialist to drive leads, convert opportunities, and schedule appointments. You will be the first point of contact, handling calls and internet leads to nurture customers toward a purchase.

You will manage CRM data, post engaging promotions, and support dealership goals with strong communication and closing skills. A flexible schedule including evenings and Saturdays is required, with a focus on top-tier customer experiences.

Qualifications

• Sales-driven mindset with urgency and follow-up.
• Strong communication and closing skills.
• Highly organized and motivated to exceed targets.
• Ready to pass background and drug screening.

Responsibilities

• Act as first point of contact for customers and set tone for buying experience.
• Handle high-volume inbound/outbound calls to generate and confirm appointments.
• Rapidly respond to internet leads across departments.
• Track and nurture leads to maximize showroom traffic and conversions.
• Keep websites updated with sales-driven offers and promotions.
• Manage and post social media content to drive engagement.
• Serve as CRM resource ensuring accurate data and team usage.
• Support sales initiatives to hit dealership goals.

Skills

Sales-driven mindset

Strong closing skills

Excellent communication

Highly organized

Time management

Tools

CRM tools

Microsoft Word

Microsoft Excel

Job description

Job Details

Job Location: Crossroads Ford of Dunn-Benson - Dunn, NC 28334Position Type: Full TimeDrive Leads. Convert Opportunities.

In this high-drive role, you’ll be at the forefront of our sales pipeline by connecting with customers, managing leads and turning them into appointments and sales. If you thrive in a fast-paced environment like this, we look forward to speaking with you!

What You’ll Do:

• Act as the first point of contact for customers, setting the tone for a top-tier buying experience
• Handle high-volume inbound and outbound calls to generate and confirm sales appointments
• Rapidly respond to internet leads across all departments
• Track, manage, and nurture leads to maximize showroom traffic and conversions
• Keep all websites updated with compelling, sales-driven offers and promotions
• Manage and post social media content to drive engagement and lead generation
• Monitor campaign performance and provide monthly reporting on resultsServe as the go-to CRM resource, ensuring accurate data and team usage
• Support sales initiatives and step in wherever needed to hit dealership goals

QualificationsQualifications:

• Sales-driven mindset with a strong sense of urgency and follow-up
• Flexible schedule, including evenings and Saturdays
• Strong communication and closing skills (phone, text, email)
• Tech-savvy with experience in CRM tools, Word, and Excel
• Highly organized, competitive and motivated to exceed targets
• Valid driver’s license with clean record
• Ability to pass background and drug screening

What We Offer:

• Aggressive pay plan with strong earning potential
• Comprehensive benefits package + paid time off
• Closed Sundays – work/life balance
• Strong lead flow and marketing support
• Reputable, high-volume dealership group