Automotive Infotainment Issue Resolver

ALTEN Technology USA; Auburn Hills (MI); On-site; USD 90,000 - 130,000; Full time

Job summary

ALTEN Technology USA in the automotive sector is seeking an Infotainment Triage Engineer to investigate, diagnose, prioritize, and coordinate software and hardware issues across infotainment systems.

You will work across QNX, Android Automotive, connectivity, diagnostics, CAN/Ethernet, telematics, and cloud-connected services, supporting issue resolution from development and validation through vehicle launch.

Qualifications

• BS degree in a relevant engineering or computer science field.
• 4+ years in automotive embedded systems or infotainment software.
• Experience with debugging, issue tracking and root-cause analysis.
• Familiarity with QNX and Android Automotive platforms.
• Knowledge of CAN/CAN FD, Ethernet, UDS, DoIP, and related tools.

Responsibilities

• Investigate and triage infotainment issues across validation, integration and suppliers.
• Analyze logs, DTCs, crash dumps, CAN data and Android/QNX logs.
• Reproduce issues in bench and vehicle environments and perform root-cause analysis.
• Coordinate with software, validation, suppliers and connectivity teams for resolution.
• Support defect tracking, escalation and validation of fixes.
• Develop and improve triage procedures and troubleshooting guides.

Skills

Automotive embedded systems

Infotainment systems

QNX

Android Automotive

CAN/CAN FD

Ethernet

DoIP

Jira

Root-cause analysis

Log analysis

Education

Bachelor’s degree in Electrical Engineering, Computer Engineering, Computer Science, Software Engineering, or related field

Tools

CANoe

CANalyzer

Wireshark

ADB

Android Logcat

Jira

Job description

ALTEN Technology USA in the automotive sector is seeking an Infotainment Triage Engineer to investigate, diagnose, prioritize, and coordinate software and hardware issues across infotainment systems.

You will work across QNX, Android Automotive, connectivity, diagnostics, CAN/Ethernet, telematics, and cloud-connected services, supporting issue resolution from development and validation through vehicle launch.