Automotive Guest Services Coordinator

L0436 Michael's Toyota of Bellevue; Bellevue (WA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays and PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Vehicle Purchase Discounts

Wellness Programs

Lithia Learning Center

Job summary

Michael's Toyota of Bellevue is seeking a Service Greeter to provide a warm welcome and schedule appointments onsite in Bellevue, WA. You will determine the nature of each visit and escort customers to the right department, while coordinating with staff to ensure a smooth customer experience.

Successful candidates will have 1+ year in customer service, comfortable with computers, and hold a valid driver's license.

Qualifications

• High school graduate or equivalent.
• 1+ year of experience in retail, food service, or customer service preferred.
• Confidence in customer service engagement.
• Working knowledge of computers and technology.
• Acceptable driving record and a valid driver's license in your state of residence.

Responsibilities

• Schedule appointments and welcome the client when they arrive.
• Provide a professional and welcoming first impression of Michael's Toyota.
• Determine the nature of our client's visit and escort the client to the appropriate department/area.
• Provide information to personnel regarding client needs and expectations ensuring the team is prepared to provide exceptional service.
• Provide administrative support to the staff.
• Maintain client refreshments and waiting areas.

Skills

Customer service

Computer skills

Friendly demeanor

Education

High school diploma or equivalent

Job description

Michael's Toyota of Bellevue is seeking a Service Greeter to provide a warm welcome and schedule appointments onsite in Bellevue, WA. You will determine the nature of each visit and escort customers to the right department, while coordinating with staff to ensure a smooth customer experience.

Successful candidates will have 1+ year in customer service, comfortable with computers, and hold a valid driver's license.