Automotive Glass Center General Manager - Growth & Benefits

Caliber; Richmond (VA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Benefits from Day 1

Weekly pay

Paid vacation & holidays

Career growth opportunities

Paid trainings and certifications (I-C

A S E

Job summary

Caliber Auto Glass is seeking a General Manager to oversee the center's operations, risk management, teammate development, client metrics, production, and administration. This role ensures our technicians repair vehicles thoroughly, safely, and profitably in line with SOPs and industry guidelines.

You will coach staff, monitor financial performance, review monthly metrics for opportunities, and drive recognition and retention of high performers while maintaining strong customer service.

Qualifications

• 3+ years of management experience in automotive industry or mobile business.
• Must have a valid driver’s license and be eligible for company insurance.
• Must pass pre-employment screenings including background and MVR checks.

Responsibilities

• Oversee overall operation of the center, including risk management and administration.
• Develop teammates and monitor client metrics, production, and financial performance.
• reward, recognize, and retain talented teammates; monitor monthly financials.
• Ensure repairs meet SOPs, insurance partner requirements, and industry standards.

Skills

Estimates understanding

OEM experience

Repair process knowledge

Communication skills

Task prioritization

Customer service

Physical ability

Job description

Caliber Auto Glass is seeking a General Manager to oversee the center's operations, risk management, teammate development, client metrics, production, and administration. This role ensures our technicians repair vehicles thoroughly, safely, and profitably in line with SOPs and industry guidelines.

You will coach staff, monitor financial performance, review monthly metrics for opportunities, and drive recognition and retention of high performers while maintaining strong customer service.