Automotive Glass General Manager

Caliber; Richmond (VA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Benefits from Day 1

Weekly pay

Paid vacation & holidays

Career growth opportunities

Paid trainings and certifications (I-C

A S E

Job summary

Caliber Auto Glass is seeking a General Manager to oversee the center's operations, risk management, teammate development, client metrics, production, and administration. This role ensures our technicians repair vehicles thoroughly, safely, and profitably in line with SOPs and industry guidelines.

You will coach staff, monitor financial performance, review monthly metrics for opportunities, and drive recognition and retention of high performers while maintaining strong customer service.

Qualifications

• 3+ years of management experience in automotive industry or mobile business.
• Must have a valid driver’s license and be eligible for company insurance.
• Must pass pre-employment screenings including background and MVR checks.

Responsibilities

• Oversee overall operation of the center, including risk management and administration.
• Develop teammates and monitor client metrics, production, and financial performance.
• reward, recognize, and retain talented teammates; monitor monthly financials.
• Ensure repairs meet SOPs, insurance partner requirements, and industry standards.

Skills

Estimates understanding

OEM experience

Repair process knowledge

Communication skills

Task prioritization

Customer service

Physical ability

Job description

Service Center

Glass - Northern Virginia

JOB SUMMARY

Caliber Auto Glass has an immediate job opening for a General Manager to perform all-purpose duties, which may include, but is not limited to the overall operation of their center, including risk management, teammate development, client metrics, production, and administration. This individual will also reward, recognize, and retain talented teammates, monitor current financial performance metrics, and review previous month’s financial metrics to identify opportunities and trends. General Managers must ensure our teammates are repairing vehicles thoroughly, safely, and profitably in a manner consistent with Protech’s Standard Operating Procedures (SOP), insurance partners and industry guidelines/standards.

WHATS IN IT FOR ME?

• Benefits from Day 1
• Industry Comparable Pay – Paid weekly
• Paid Vacation & Holidays – Begin accruing day 1
• Career Growth Opportunities – We promote from within!
• Paid Skilled Trainings and Certifications – I-CAR and ASE

REQUIREMENTS:

• 3+ years of Management Experience in the automotive industry or a mobile business
• Must have a valid driver’s license and be eligible for coverage under our company insurance policy
• Must be able to pass all pre-employment screenings including background and MVR checks

ABILITIES/SKILLS/KNOWLEDGE

• Advanced understanding of Estimates
• Must have prior experience with OEM
• Advance understanding and knowledge of the repair process/procedures, scanning process
• Be able to understand instructions – written and verbal
• Can prioritize competing tasks and adapt easily to a fast-paced environment
• Ability to provide personable, friendly customer service to internal and external customers
• Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.

Caliber is an Equal Opportunity Employer

Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.