Automotive General Manager — Lead Service Quality & Growth

Protech Automotive Solutions; Salem (NH); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Benefits from Day 1

Weekly pay

Paid vacation & holidays

Career growth from within

I-CAR & ASE training

Job summary

Protech Automotive Solutions is seeking a General Manager to oversee the center's operations, including risk management, teammate development, client metrics, production and administration.

The GM will ensure vehicles are repaired safely, thoroughly, and profitably in line with SOPs and industry guidelines, while driving performance through coaching and process improvements. 3+ years of automotive management experience and a valid driver’s license are required.

Qualifications

• 3+ years of management experience in the automotive industry or a mobile business.
• Must have a valid driver’s license and be eligible for coverage under our company insurance policy.
• Must be 21 years of age or older
• Must be able to pass all pre-employment screenings including background and MVR checks

Responsibilities

• Oversee the center’s overall operation, including risk management, teammate development, client metrics, production and administration.
• Review monthly financial metrics and opportunities to optimize performance.
• Ensure repairs are performed thoroughly, safely and profitably in line with SOPs and industry guidelines.
• Lead, motivate and retain staff while delivering exceptional customer service.

Skills

Management experience

Customer service

Operations

Communication

Job description

Protech Automotive Solutions is seeking a General Manager to oversee the center's operations, including risk management, teammate development, client metrics, production and administration.

The GM will ensure vehicles are repaired safely, thoroughly, and profitably in line with SOPs and industry guidelines, while driving performance through coaching and process improvements. 3+ years of automotive management experience and a valid driver’s license are required.