Automotive General Manager

Protech Automotive Solutions; Salem (NH); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Benefits from Day 1

Weekly pay

Paid vacation & holidays

Career growth from within

I-CAR & ASE training

Job summary

Protech Automotive Solutions is seeking a General Manager to oversee the center's operations, including risk management, teammate development, client metrics, production and administration.

The GM will ensure vehicles are repaired safely, thoroughly, and profitably in line with SOPs and industry guidelines, while driving performance through coaching and process improvements. 3+ years of automotive management experience and a valid driver’s license are required.

Qualifications

• 3+ years of management experience in the automotive industry or a mobile business.
• Must have a valid driver’s license and be eligible for coverage under our company insurance policy.
• Must be 21 years of age or older
• Must be able to pass all pre-employment screenings including background and MVR checks

Responsibilities

• Oversee the center’s overall operation, including risk management, teammate development, client metrics, production and administration.
• Review monthly financial metrics and opportunities to optimize performance.
• Ensure repairs are performed thoroughly, safely and profitably in line with SOPs and industry guidelines.
• Lead, motivate and retain staff while delivering exceptional customer service.

Skills

Management experience

Customer service

Operations

Communication

Job description

Protech Automotive Solutions and its affiliated brands is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers.

JOB SUMMARY

Protech Automotive Solutions has an immediate job opening for a General Manager to perform all-purpose duties, which may include, but is not limited to the overall operation of their center, including risk management, teammate development, client metrics, production, and administration. This individual will also reward, recognize, and retain talented teammates, monitor current financial performance metrics, and review previous month’s financial metrics to identify opportunities and trends. General Managers must ensure our teammates are repairing vehicles thoroughly, safely, and profitably in a manner consistent with Protech’s Standard Operating Procedures (SOP), insurance partners and industry guidelines/standards.

WHATS IN IT FOR ME?

• Benefits from Day 1
• Industry Comparable Pay – Paid weekly
• Paid Vacation & Holidays – Begin accruing day 1
• Career Growth Opportunities – We promote from within!
• Paid Skilled Trainings and Certifications – I-CAR and ASE

REQUIREMENTS:

• 3+ years of Management Experience in the automotive industry or a mobile business
• Must have a valid driver’s license and be eligible for coverage under our company insurance policy
• Must be 21 years of age or older
• Must be able to pass all pre-employment screenings including background and MVR checks

ABILITIES/SKILLS/KNOWLEDGE

• Advanced understanding of Estimates
• Must have prior experience with OEM
• Advance understanding and knowledge of the repair process/procedures, scanning process
• Be able to understand instructions – written and verbal
• Can prioritize competing tasks and adapt easily to a fast-paced environment
• Ability to provide personable, friendly customer service to internal and external customers
• Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.

Protech uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.