Automotive Front Desk Receptionist - Service Excellence

L0577 Priority Ford Norfolk; Norfolk (VA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Priority Ford Norfolk is seeking a friendly Receptionist for our service department. You will be the first contact for customers, answer calls, greet visitors, and help coordinate showroom and desk operations to keep service flowing smoothly.

Ideal candidates have strong communication, attention to detail, and a sense of urgency. A valid driver's license and reliable transportation are required. This is an on-site role with Monday–Friday hours and competitive pay.

Qualifications

• Strong attention to detail.
• Sense of urgency and responsiveness.
• Excellent communication with customers and colleagues.

Responsibilities

• Answer all incoming phone calls according to company policies in a friendly, prompt and professional manner.
• Greet and assist customers in a prompt, friendly and professional manner.
• Page employees requested by customers in person or via telephone.
• Transfer calls to appropriate parties promptly and accurately.
• Take phone messages and ensure they reach the correct person.
• Maintain cleanliness and appearance of desk and showroom.
• Other duties as assigned.

Skills

Attention to detail

Sense of urgency

Excellent communication

Education

High School diploma or equivalent

Job description

Priority Ford Norfolk is seeking a friendly Receptionist for our service department. You will be the first contact for customers, answer calls, greet visitors, and help coordinate showroom and desk operations to keep service flowing smoothly.

Ideal candidates have strong communication, attention to detail, and a sense of urgency. A valid driver's license and reliable transportation are required. This is an on-site role with Monday–Friday hours and competitive pay.