Automotive Front Desk: Elevate Customer Experience

Vip-Automotive-Group-1; Wantagh (NY); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical & Dental Insurance

401(k) Retirement Plan

Paid Time Off (PTO)

Employee Discounts (vehicles, parts &

Life & Disability Insurance

Employee Recognition Programs

Job summary

VIP Automotive Group's Merrick Jeep invites a professional, customer-focused Front Desk Receptionist to be the first contact for our busy dealership.

Greet customers, assist with check-ins, answer multi-line calls, direct customers to sales or service, provide brochures, and handle basic administrative tasks. This full-time position offers competitive hourly pay and opportunities for growth within a large dealership group.

Qualifications

• Previous receptionist, front desk, or customer service experience preferred.
• Strong communication and interpersonal skills.
• Able to multitask in a fast-paced environment.
• Comfortable answering and managing multiple phone lines.
• Professional appearance and positive attitude.
• Basic computer skills (MS Office: Word, Excel, Outlook).

Responsibilities

• Greet customers and visitors entering the dealership.
• Assist with customer check-in and determine needs.
• Answer and route incoming phone calls (multi-line system).
• Direct customers to sales or service departments.
• Provide brochures and basic dealership information.
• Assist with administrative tasks (filing, data entry, scheduling).
• Create key tags and manage vehicle key organization.
• Support showroom operations and maintain a professional front desk.

Skills

Customer service

Communication skills

Multitasking

Phone etiquette

Microsoft Office

Basic computer skills

Tools

CDK Software

Job description

VIP Automotive Group's Merrick Jeep invites a professional, customer-focused Front Desk Receptionist to be the first contact for our busy dealership.

Greet customers, assist with check-ins, answer multi-line calls, direct customers to sales or service, provide brochures, and handle basic administrative tasks. This full-time position offers competitive hourly pay and opportunities for growth within a large dealership group.