Automotive Front Desk & BDC Admin

Lithia Chrysler Jeep Dodge of Klamath Falls; Klamath Falls (OR); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Lithia Chrysler Jeep Dodge of Klamath Falls is seeking a Receptionist/BDC Admin to be the welcoming hub for customers, handling calls, scheduling, and inquiries. You will help keep the sales team organized while delivering a professional experience at the front desk.

The ideal candidate has 1+ year of receptionist or customer service experience, strong communication, and solid organizational skills. This full-time role operates Monday through Friday, 8:00am to 4:00pm, at our Klamath Falls

Qualifications

• 1+ year of receptionist, administrative, BDC, or customer service experience is required.
• Friendly, professional, and customer-focused attitude.
• Strong verbal and written communication skills.
• Excellent organization and attention to detail.
• Ability to multitask and stay composed in a fast-paced environment.
• Basic computer skills and ability to learn CRM and dealership systems.
• Team-oriented mindset with a willingness to jump in and help.
• Valid driver’s license in your state of residence.

Responsibilities

• Answer all incoming phone calls according to company policies and in a friendly, prompt and professional manner.
• Page employees who are requested by customer either in person or via telephone.
• Transfer phone calls to appropriate parties promptly and accurately.
• Take phone messages when needed and ensure they are received by the appropriate person.
• Greet and assist all customers in a prompt, friendly and professional manner.
• Maintain cleanliness and appearance of desk and showroom.

Skills

Receptionist experience

Customer service

Communication

Organization

Multitasking

CRM basics

Education

High School diploma or equivalent

Tools

CRM systems

Job description

Lithia Chrysler Jeep Dodge of Klamath Falls is seeking a Receptionist/BDC Admin to be the welcoming hub for customers, handling calls, scheduling, and inquiries. You will help keep the sales team organized while delivering a professional experience at the front desk.

The ideal candidate has 1+ year of receptionist or customer service experience, strong communication, and solid organizational skills. This full-time role operates Monday through Friday, 8:00am to 4:00pm, at our Klamath Falls